(The Property manager by name)

Dear (name)

If we don’t turn up at the time we promise we’ll fix your carpet problems and flood damage...free!

Yes, that’s our guarantee. We know exactly the headaches it causes Property Managers like you when tradespeople don’t keep their promises. So we keep ours.

To show you how serious we are about keeping our promises and making life easier for you and keeping tenants happy our guarantee quite simply is this:

When you ask us to do a job we’ll give you the time we’ll be there to start fixing the problem. If we don’t turn up within 15 minutes of that time we’ll do the job at no charge… that’s absolutely free!

And I can make this promise because the man who owns the business runs the business and that’s me… Peter Vallance and I own and operate the Drytron Franchise which covers the same area as your agency.

We’re part of the giant Drytron group and we’ve been in business for 15 years so naturally we can do all the jobs other carpet cleaners can do. With one important difference... we come when we promise or your client doesn’t pay!

You see I am the local carpet and upholstery cleaning expert. I know how to achieve excellent results in restoring your clients’ assets and as well as providing carpet, upholstery and drape cleaning services we also provide a 24 hour flood restoration service.

Some of the advantages of our system are that:

• carpets are vacuumed prior to cleaning every time,
• deodorising and sanitising is always included,
• carpets can be walked on one hour after cleaning (tenants love this!),
• there are no hidden costs as our quotes are all inclusive,
• we have a wide range of treatments for stubborn stains and spots,
• our operators are skilled, well trained and polite.

I will call you in a few days to answer any queries but in the meantime please feel free to contact me on 0419889576 or, if you wish to make a booking, please call our Service Hot Line on 9270 4577.

Yours sincerely

Peter Vallance
Carpet Expert