If we don’t turn up at the time we promise…we’ll fix your washing machine/dishwasher/dryer FREE!

 Yes that’s our guarantee. When we agree to service your machine we give you a timeslot and guarantee to be there within that timeframe. We know how people feel when tradespeople don’t keep their promises, so we come when we promise or you don’t pay.

But that’s not the only thing about our service that makes it easy to choose us. Here are the other things we do to give you peace of mind.

1. We value your time: We guarantee that none of your time is wasted because your technician will always give you a call to let you know when he is half an hour from your place. That means you don’t have to sit around waiting– you can even slip home from work just before he arrives.
2. No cheap price gimmicks: We don’t promise a ridiculous low price for the service call and then rip you off for parts and labour. Our price for a service call includes the full first half hour…. and around ninety percent of jobs are fixed in that time.
3. We listen: We listen to you because we always want to hear what the problem is so that we can give you honest, reliable advice about whether service is warranted.
4. All makes & models: We service all makes and models regardless of their age so you can rest assured that we can fix your problem (although, if your machine is still under warranty, we recommend you call the manufacturer for their low cost or free service).
5. Solid experience: We know what we’re about and how to solve the challenges that can beat other technicians because collectively we have 40 years experience in fixing even the toughest problems.
6. Owner operated: The man who runs the business owns the business. Yes, that’s right, every one of our technicians owns their business and is committed to caring for their clients. You deal with the boss not an employee.
7. No mess policy: Apart from a trouble free, fully functioning machine you’ll never know we’ve been because we always leave the area we worked in clean and tidy. We’re the “no mess” on time technicians.
8. Sound advice: If you’re not sure whether to have your old machine repaired or to buy a new one you can always talk to one of our technicians about the problem. They can explain your options and make the decision easy. We reckon that sometimes it is better to replace than repair.
9. All repairs guaranteed: Your absolute guarantee on parts and labor is that if the fault we fix re-occurs within 90 days of our repair we will fix it at our cost. No questions asked, no conditions apply.
10. New parts policy: We always use new parts when we replace them to ensure great performance. Some repairers may endeavour to get by with cheap recycled or secondhand parts.

So for a solution to your problem call 9876 5432

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