| Product |
Price |
 | The Retail Selling & Service Training Workbook. This
book provides retailers with a tool to use in their store before,
after and in between more formal training sessions. This $950 workbook
contains explanations, exercises and examples which enable new staff
members to quickly grasp the challenges of selling skills and service
standards in their store. It is also a great refresher for existing
employees.
|
|
$950.00 |
| Merchandising Made Simple. 21 questions
answered to help you and your team get the merchandising basics right
in your store. This brand new workbook will help you make immediate
improvements in your store. Questions addressed include Attracting
Customers, Window Displays, Signage, Layout, Hot Spots, Displays, Use
of Colour and Ticketing. It includes worksheets for you to use with
your sales team in your store.
|
|
$ 29.95 |
| 40 Ideas To Help You Make This Christmas The Best Ever is
a booklet jam-packed with Christmas ideas and includes a set of seven
simple exercises to use with your sales team. Topics covered include
Staff Motivation, Preparing the Team, Customer Service, Promotion,
Display and Christmas Selling Tips.
|
|
$ 9.95 |
| 25 Terrific Retail Tips - for newsletters, magazines and staff
bulletins. Topics covered include marketing,
motivation, merchandising, selling, customer service and lessons from
successful retailers. If you prepare a monthly magazine or newsletter
for your retail tenants, franchisees, retail customers or employees
then this terrific publication will give you more than two year's
worth of regular articles prepared by Jurek Leon.
|
|
$ 12.95 |
| Terrific Telephone Techniques - the ultimate guide to excellent
service over the phone. This easy to read,
practical workbook brings together all the questions asked, issues
explored and answers given during more than 100 Telephone Techniques
courses conducted by Terrific Trading in the last seven years. It
covers the steps you and your team need to take to consistently
provide terrific service over the phone and includes exercises and
discussion points to help you implement improvements in your
workplace.
|
|
$ 29.95 |
| 60 Ideas In 60 Minutes For Christmas. A
live audio-cassette recording of a seminar presentation by the Retail
Management Institute of Australia. You will hear six retail leaders
come up with a whole host of ideas on how to achieve outstanding
success through spectacular service, creative merchandising,
innovative marketing and much more.
|
|
$ 19.95 |
| STOP THIEF! How to stop people from stealing your profit.
This booklet is designed to give retail managers and their staff the
confidence to deal with shop stealing effectively. It also serves as a
guide and workbook managers can use to train new employees and raise
the awareness of existing staff. It includes case studies and
guidelines that will help you to set and maintain security standards
in your store. |
|
$ 29.95 |
| 25 TERRIFIC TIPS GUARANTEED TO IMPROVE YOUR SELLING &
SERVICE. Ready-to-use articles for
newsletters, magazines, staff bulletins and team meetings. Topics
covered in this useful booklet include marketing, motivation, selling,
customer service and lessons from successful business people. If you
prepare a monthly magazine or newsletter this terrific publication
will give you more than two years worth of regular articles, mostly
around 500 words in length, prepared by Jurek Leon.
|
|
$ 12.95 |