Welcome to the Business Marketing References Unearth all those extra treasures and additional ideas that Winston talked about on his unique audio magazine "Business Marketing"
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| Track 2 | How is your phone being answered? |
| Track 3 | Touchpoints: How you decide what where you need service standards (Jurek Leon) www.terrifictrading.com. Jurek's books are at Bobs Books. |
| Track 4 | NOW - Powered Customer Service (part 3) - the second of the seven immutable principles (Ian Stephens) Book available at the store page of www.ianstephens.net.au Ph. +61 (0) 2 9680 1259 |
| Track 5 | How to write a great letter, part 10 |
| Track 6 | Snap Selling! How to sell to crazy busy people (part 1) (Jill Konrath) |
| Track 7 | Letter of the Month |
| Track 8 | Why you must have a Business Facebook page (int. Gina Carr) |
| Track 9 | Give customers what they want with technology (Terry Brock) Terry's website at www.terrybrock.com email him at terry@terrybrock.com, or Skype him on marketerterryb |
| Track 10 | Getting creativity going in your business |
| Track 11 | The simple secret to success (int. Michael Podolinsky) Michael’s web site www.michaelpodolinsky.com or e-mail him mike@michaelpodolinsky.com Obtain Michael's books here. |
| Track 2 | How to write great marketing copy (Mary Morel interviews Winston Marsh) |
| Track 3 | Looking at your business through a customer’s eyes… the critical non-essentials (Jurek Leon) www.terrifictrading.com. Jurek's books are at Bobs Books. |
| Track 4 | NOW-Powered Customer Service (part 4) - the third of the seven immutable principles (Ian Stephens) Book available at the store page of www.ianstephens.net.au Ph. +61 (0) 2 9680 1259 |
| Track 5 | How to write a great letter, part 11 |
| Track 6 | Snap Selling! How to sell to crazy busy people (part 2) (Jill Konrath) |
| Track 7 | Why you must have a Business Facebook page, part 2 (int. Gina Carr) |
| Track 8 | What’s new in electronics for you? (Terry Brock) Terry's website at www.terrybrock.com email him at terry@terrybrock.com, or Skype him on marketerterryb |
| Track 9 | |
| Track 10 | How to motivate and incentivate staff (Max Hitchins) Max's website |
| Track 2 | Why should prospects do business with you? |
| Track 3 | Looking at your business through the customers eyes... the critical non-essentials, part 2 (int. Jurek Leon) www.terrifictrading.com. Jurek's books are at Bobs Books. |
| Track 4 | How to write a great letter, part 12 |
| Track 5 | NOW-Powered Customer Service (part 5) - the fourth of the seven immutable principles (int. Ian Stephens) Book available at the store page of www.ianstephens.net.au Ph. +61 (0) 2 9680 1259 |
| Track 6 | Great technology you must know about (Terry Brock) Terry's website at www.terrybrock.com email him at terry@terrybrock.com, or Skype him on marketerterryb |
| Track 7 | Letter of the Month |
| Track 8 | Why you must have a Business Facebook page, part 3 (int. Gina Carr) |
| Track 9 | Know who your audience is (Richard Webster) |
| Track 10 | How to write great marketing copy, part 2 (Mary Morel interviews Winston Marsh) |
| Track 2 | A lesson from Steve Jobs |
| Track 3 | Why you must have a Business Facebook page, part 4 (int. Gina Carr) |
| Track 4 | Overcoming adversity (int. Graham Webb) |
| Track 5 | |
| Track 6 | How to run an “add campaign” versus an ad campaign! (Terry Brock) Terry's website at www.terrybrock.com email him at terry@terrybrock.com, or Skype him on marketerterryb |
| Track 7 | Secrets of success from the giants of retail (int. Martin Butler) |
| Track 8 | The four key drivers to a better business |
| Track 9 | NOW-Powered Customer Service (part 6) - the fifth of the seven immutable principles (int. Ian Stephens) Book available at the store page of www.ianstephens.net.au Ph. +61 (0) 2 9680 1259 |
| Track 10 | Making the service experience picture perfect (int. Jurek Leon) www.terrifictrading.com. Jurek's books are at Bobs Books. |
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