A Customer-Winning Display

First impressions count. We all know that. But a lot of businesses seem to forget it when it comes to displaying their products or services.

What makes the ‘first impression’ where your business is concerned?

  • If its human resources (like a receptionist, a client care team member or a sales rep): Do they look smart and professional? Do they display a caring attitude? If they answer the phone, do they sound alert, interested and pleasant? Do they look and sound enthusiastic?
  • If it’s a display: Is there light, colour and movement to really attract attention? Is it of interest to your market? Does the product invite customers to try it or handle it? Does it look clean, dust-free, and new?
  • If it’s a product: Does it attract customers as an appealing product? Is it of interest to your market? Do you show how it will help your customer or solve their problems?

Whatever it is that you have on display, make sure it attracts your market’s attention and instils confidence in your customers that you or your products are just what they need.

 

from Winston's November 2005 Newsletter